Once you have received an order acknowledgement from Sliding Systems there will be no automatic entitlement to cancel your order or obtain a refund.  Refunds and cancellations may however be offered at the discretion of the management.

If you believe the goods delivered to you were faulty, incorrect or damaged at the time they were despatched from Sliding Systems or you wish for any other reason to return the goods or ask for a refund, this must be notified to us as quickly as possible by email to eu-enquiries@gsfslides.com following receipt by you of the goods.  We recommend you also contact us by telephone on +44 1691 770303.

The repair or replacement of faulty or damaged goods or a refund of the cost of such goods will normally be possible and will be processed in accordance with GSF Sliding Systems’ Trading Terms and Conditions, also accessible via the websites.
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We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.

This policy is in addition to any statutory rights you may have as a consumer, which remain unaffected.